Monday, January 04, 2010

Mac envy

Okay, I spent the better part of the weekend trying to upgrade the operating system on my HP laptop from Vista to Windows 7. I was very, very excited about the upgrade because I despise Vista, but after more hours than I'd like to admit, I'm ready to throw the laptop out the window.

Has anyone else made this upgrade on an HP? I followed the instructions veeeeeeery carefully. Luckily, I backed up everything first. I say "luckily" because hours later I had to restore everything. I will spare you the details; the upshot is that after innumerable torturous hours and some pretty spicy curse words, my laptop is still running Vista.

The reason?

According to the upgrade software provided to me by HP, my "keyboard filter" driver needs to be updated.

According to my HP laptop, I do not have a "keyboard filter" driver.

According to the HP support website, there are a multitude of keyboard-related drivers for my computer for which updates are available. I have run them all.

And according to the upgrade software provided to me by HP, after all those updates have run, my "keyboard filter" STILL needs to be updated. This update is so critical, in fact, that the whole upgrade process screeches to a halt without it. There is, it seems, no work-around.

And so, I remain in the terrible, horrible, no good, very bad world of Vista.

So, two things:

1. Are any of you running Windows 7? Is it worth continuing this fool's errand?

and

2. What the heck is a keyboard filter driver and how in the world do I update it?

18 comments:

Niksmom said...

This sounds like a cry for help from Kev L. or Dave S. maybe? I hope you don't mind that I'll wait to try my upgrade until I hear the end of your story!

kristenspina said...

I'm a mac girl through and through. I wish the same for you. ;-)

KAL said...

What Kristen said...

Kent Adams said...

I don't know what a keyboard filter driver is but I have Windows 7 installed on my Mac. No problems with the install, eazy peezy. I can run Windows 7 natively, which means that I can boot into either program and the OS doesn't recognize that I'm running it on a Mac. It just assumes it is a Windows PC. Windows 7 is better than Vista, but still not as good as Snow Leopard. If you can get a Mac, you will wonder how you did without it for so long.

jypsy said...

I've heard of people having issues trying to upgrade from Vista to Windows 7. My daughter did it on her Dell notebook no problem (she does possess the geek genes...) She loves her Dell leaving just the rest of us with Mac envy (Alex is a Mac man). I'm still clinging to XP so I can't comment.

VAB said...

7 is worth it. It is actually better than XP, which is saying something.

I found this:
"This keyboard filter is tied to HP/Compaqs Quick keys at the top of the keyboard for their laptops. What you want to do is remove the quick-launch software from the machine do your upgrade then install the newest quick-launch softpaq."

It seems you can remove via the add/remove programs thing in the control panel.

kristina said...

No liking or loving for Vista here---I managed with the first version on Jim's laptop.

After which, I was finally able to convince him to get a Mac.

RobG said...

Try Ubuntu. I'm not kidding! It's linux. Its free. Its intuitive and it would probably load with no problems on your HP. It comes complete with a wonderful community that works on its creation and improvement. After a short culture shock you will never want to go back to paying for buggy software.

Socrates said...

This comment brought to you by Ubuntu...

It's even cooler than having a Mac.

Kent Adams said...

Ubuntu still requires a lot of geek knowledge. Not a lot of supported out of the box driver's for all your peripherals. You also need to know how to access and modify the API. If anyone is having problems with MS and drivers, Ubuntu is surely not going to be a solution for them. I have Ubuntu on my Mac as well. It's ok. I'd choose MS over Ubuntu because there is more support and solutions for MS. The Mac OS though is what all the others try to clone. Its intuitive and easy to use. You'll probably never have to do anything but turn it on to get it to work and do what you want.

Dawn said...

We just had a computer crash so the new PC has Windows 7 already installed. (We're a mixed household...we have all Macs except for this 1 computer and we wouldn't have gotten this one except that our health care professional licenses have to be renewed on IE - no, you can't use Safari, Firefox, IE on a Mac...it's a pain). Windows 7 looks like they stole 90% from Apple. It certainly loads and shuts down faster than Vista or XP, though. Haven't installed too much stuff yet, so can't say if it works well with other programs yet. Need to get Open Office and some of our games on it.

Good luck with the upgrade, Mom-NOS!

Anonymous said...

"no, you can't use Safari, Firefox, IE on a Mac...it's a pain)."

Safari is a Mac browser, there is a firefox for Mac and IE can run on Mac with Windows installed. I actually have a Mac with IE that originally came with it, before Safari.

pixiemama said...

hoo boy. I'm just going to insert a supportive grimace, because tech issues are not my forte.

xo

Dawn said...

@Anonymous: Ooops. Guess my comment, due to frustration, wasn't clear. I love Firefox and use it on both Mac and PC. However, unless I want to install Windows (and not Windows for Mac) on my Macbook, we can't renew our licenses on line. And because they require a credit card, I am very leery about doing it on a public library computer. (Yes, I know the sites are secure. I still don't trust public computers for personal information). The state licensing boards are very buggy, particular sites that will ONLY allow Windows Internet Explorer to renew. I don't want to install Windows on my Macbook. So, we have 1 PC in the house. At least that way we can still play Roller Coaster Tycoon...

mothersvox said...

Don't have Mac envy! We had to upgrade to OS 10.6 and now our HP printer drivers don't work either. Aaaarrrgh. And HP isn't planning on doing anything about it, that way they can sell new printers and I'll be forced to throw out a perfectly good printer. I even have a spare toner cartridge.

Windows is bad, but at least it's less expensive. Those of us using Macs pay a 30% Mac tax. I'm about to switch to the other side!

So glad you're writing again! Have missed your wisdom, wit, wonderfulness.

MOM-NOS said...

THANK YOU to all who have sent ideas and feedback, both here and through e-mail. I think I have a good plan of attack ready to go. Now I just need to find a day to devote to another round of madness. I'm giving myself some time to build up my courage, but I will keep you posted!

neil said...

I know it's a bit late and I hope that all's well, but I upgraded from vista to windows 7 and had an issue with a modem driver. My service provider would only help if I went for premium service...read pay-for-it, but did give me the local microsoft support phone number. I explained my problem, which they agreed to fix for free, then in a leap of faith, let their tech support access my computer by remote and they fixed everything. Love windows 7 so far.

David said...

Hello? You didn't ask me about this? I would have been only too happy to help. Upgrades are never recommended, even though they are possible. A clean install is best. It means backing up your stuff first, which in itself is always a worthwhile exercise. :o)